Quick answers to the most common questions. Still stuck? We're one email away.
When you join, we create your account and email you a one-click link to set your password. After that, log in any time and everything you've unlocked appears in your account. Free Core lessons are open to everyone — no account needed.
Use the same email you purchased with. If you've forgotten your password — or you're a new member and haven't set one yet — go to the reset page and we'll email you a link. Check your spam and promotions folders too.
Reset your password →Access is usually granted within a minute of payment. If it isn't showing: make sure you're logged in with the email you paid with, then refresh your account page. If it's still missing after a few minutes, email us with your receipt and we'll fix it right away.
Go to your account →Our payment processor emails a receipt right after payment. Everything you currently have access to is listed on your account page. For full invoices, open Account → Manage billing.
Your account →Open Account → Manage billing to reach your secure billing portal, where you can cancel in a couple of clicks. You keep access until the end of the period you've already paid for, and you won't be charged again.
Manage billing →Access is tied to the email you paid with. If you logged in or signed up with a different address than you purchased with, that's usually why access looks missing. Email us from either address and we'll move your access to the right account.
Try refreshing, switching browsers, and turning off ad-blockers or a VPN, then check your connection. Free previews play for everyone; full masterclasses require an active membership and being logged in. Still stuck? Email us the lesson name and we'll take a look.
Membership is $29/month or $290/year and renews automatically until you cancel. You can get a full refund within 30 days of your first charge; renewal payments after that aren't refundable. Manage your card, invoices, and cancellation any time via Account → Manage billing.
Refund & cancellation policy →Email support@midlifeunlocked.com with your account email and a short description, and we'll get back to you.
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